Age Concern Ayr is Action for the Elderly

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Advice & Information Centre

Age Concern Ayr operate an Information and Advice Centre with specific focus on issues affecting those aged 55 and over in South Ayrshire.

We provide information, advice and form filling help with the following:

Completing Forms - It can sometimes be confusing completing some forms. There are people that struggle with writing, knowing what information is required or what to enter on the forms, or are put off by the amount of questions in the forms. Age Concern are here to help make this process simpler for you. We can guide you through the process of requesting forms, processing forms in the timeframe required, and completing the forms with the relevant information.

Forms we can assist you with include:

• Attendance Allowance Applications (for those over 65)
• Carers Allowance Applications
• Blue Badge Applications
• Personal Independence Applications

We can also help with

• Explaining letters from DWP, Council, HMRC
• Calling DWP, Council etc on your behalf
• Writing Letters of Appeal if turned down or overcharged
• Council Charging Proceedures for Care Homes
• Concessionary Travel Card / Companion Card
• Warm Home Discount Scheme
• Assessing what Benefits you may be entitled to
• Information on Wills and Power of Attorney

Advice & Information Centre opening hours:

Monday Closed
Tuesday 9:30am - 1:30pm
Wednesday 9:30am - 1:30pm
Thursday 9:30am - 1:30pm
Friday 9:30am - 1:30pm

There may be times where the office is closed during these times, if in doubt please call 01292 265304

To get in touch, please use the Contact Us Page.

Age Scotland
South Ayrshire Council
DWP

Working in partnership with:

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